Frequently Asked Questions

Everything you need to know about your US Weight order

What are your shipping rates and delivery times?

We offer standard ground shipping across the contiguous United States. Orders typically process within 1-2 business days, with delivery taking 3-7 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return and receive a Return Merchandise Authorization (RMA) number.

Are US Weight products manufactured in the USA?

Yes, we take great pride in manufacturing the majority of our fitness and crowd control products at our facility in Olney, Illinois.

How do I track my order?

Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your shipment's progress.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

Do you offer bulk or commercial discounts?

Yes, for large-scale facility outfitting or wholesale inquiries, please contact our sales department directly through our contact form for specialized pricing.